True Streaks
Support
Need help with goals, teams, Apple Health import, account access, or TestFlight feedback? Send us the details and we will help you sort it out.
Email support@stridepact.appQuick Help
How do I test team accountability?
Create a team, invite a teammate by username, have them accept the invite, create a team-linked goal, log an activity for that goal, then have the teammate confirm it.
Why is Apple Health not showing a workout?
True Streaks imports formal workout sessions, not daily step or distance summaries. In iOS, open Settings or the Health app and confirm True Streaks has permission to read Workouts, Active Energy, Distance, Heart Rate, Workout Routes, and Dietary Energy if you want those fields imported.
Are rewards live?
No. Rewards are preview-only during beta. Future reward features will require official rules, verified activity, eligibility checks, admin review, and legal review before launch.
How do I report a bug?
Email the screen, what you tapped, what happened, your device model, and whether you were on TestFlight or local Expo.